Big Joe Pulse
Data is Everything.
Big Joe Pulse is standard on every truck with five years of coverage included. While most telematics systems are an afterthought, Pulse is built in. From battery health and charging behavior to fault diagnostics and energy usage, it gives you the visibility to run a tighter operation, plan your next move with real data, and catch small issues before they become downtime.
One Platform. Everything Your Fleet Is Telling You.
Pulse connects directly to your truck's onboard systems and delivers real-time data to an intuitive dashboard you can access from anywhere. See when each truck is working, sitting idle, or charging. Track battery health and energy consumption across your entire fleet. Pull reports, create custom groups, and share data across your team. It's not a bolt-on. It's part of the truck.
Fleet Electrification Insights
Thinking about going electric, or already mid-transition? Pulse gives you the data to plan with confidence. Battery health, regenerative braking activity, missed charging opportunities, usage patterns by shift — it's all there. Right-size your fleet before you buy, and validate your decisions after.
Charging Behavior Analytics
Pulse identifies missed charging opportunities by comparing idle time to actual charging activity. Those gaps reveal operator habits and workflow patterns that can be corrected through training or process adjustments. Better charging habits mean longer battery life, fewer emergency replacements, and trucks that are ready when the shift starts.
Energy Usage Insights
Pulse tracks energy consumption by truck, by task, and by shift. That data tells you exactly how much power your operation actually needs, so you're not overspending on oversized battery capacity or underpowering critical equipment. Match capacity to demand with precision.
Remote Diagnostics and Live Monitoring
Access live truck and battery parameters from anywhere. Pulse enables remote debugging, data recording, and performance tracking without anyone needing to be on the floor. When something flags, your team sees it fast — and knows what to do about it.
Embedded Troubleshooting Tools
Every fault code is categorized by severity and linked to step-by-step repair instructions and video tutorials. Technicians spend less time diagnosing and more time fixing. First-time fix rates improve. Downtime shrinks.
Fleet Management Dashboards
Intuitive dashboards break your fleet's activity into clear, actionable views. Create custom groups, export reports, and track efficiency trends over time. The data is yours — organized the way you actually need to use it.
Five Years, Standard. No Asterisks.
Every Big Joe electric forklift ships with five years of Pulse telematics coverage built in. No extra hardware to install. No subscription to negotiate. No hidden fees. Pulse is ready from day one, so you start building fleet intelligence the moment your truck hits the floor.
Pulse for Dealers
Pulse makes the electrification conversation easier. When a customer asks how they'll know if the transition is working, you show them Pulse. Real data. Real dashboards. The fuel savings, the charging behavior, the battery health — all of it quantified and visible. It's a proof point at the demo and a retention tool after the sale.