Parts/Service
To keep your equipment investment running at peak performance, we recommend using OEM parts from Big Joe. Click the button below to access parts lists, service manuals and mechanical drawings from our Big Joe Support Site for all current products and legacy models dating back to 1955. Service bulletins, operating instructions, parts and warranty information are also available.
All Big Joe OEM parts carry a minimum warranty of three months or more.
Online parts inventories are updated daily to serve you better.
Major Account Services is our solution to managing your fleet of material handling equipment. We become your single point of contact for parts, service, support and billing. You’ll rest assured knowing that a Certified Big Joe Technician is on call 24/7 365.
Training on all models
Big Joe offers comprehensive training for every model we make through our certified dealer network. Our dealer’s certified trainers will show you the right way to operate and maintain your equipment to ensure employee safety and years of worry-free operation.
Warranty
Big Joe designs and builds forklifts with premium components and quality sourced materials. We engineer the drive, hydraulic and electrical components to provide years of dependable service in the demanding Material Handling Industry. In the event of a system malfunction or part failure, Big Joe stands behind our forklifts with one of the most comprehensive warranties in the Industry. Your Big Joe Dealer will assist you in registering your forklift, and explain coverage contained within the warranty. You may download a copy of the warranty from our support site.