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It’s no secret the retail industry has “Santa’s elves” incredibly busy from November to January in warehouses across North America.  In the online world of holiday shopping, where demand can surge and retreat with the click of a button, warehouse workers and forklift drivers must respond in real time. The newest surge of growth is being driven by fulfillment centers catering to online shoppers. A new report from Forrester projects that U.S. shoppers will spend nearly $460 billion online in 2017. Online sales are making gains and are projected to account for 17.0% of all retail sales within the next...

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